Privacy Policy

Effective January 1, 2026

Baldwin Park Sunrooms & Patios, baldwinparksunroomsandpatios.com, quotes@baldwinparksunroomsandpatios.com

What this policy covers

This policy explains how Baldwin Park Sunrooms & Patios handles the information you share with us through this website. We're a sunroom contractor in Baldwin Park, CA, and this site exists so you can learn about our work and ask us for an estimate.

It covers what we collect, how we use it, how long we keep it, the choices you have and how to reach us with a privacy question. It applies to this website, starting at our home page, and to the calls and messages that come in through it.

Information we collect

We collect the information you choose to give us when you fill out our contact form, call us or send us a message. That usually means your name, phone number, email address, the address of the job and whatever you tell us about the project, like the size of the patio or the kind of room you have in mind.

Our contact form is run by an outside form service, so what you type into it is collected and stored by that service on our behalf before it reaches us.

When you browse the site, some information is collected automatically, the way it is on most websites. This can include your browser type, the device you're using, the pages you visited, how long you stayed and the general area you're browsing from. It doesn't tell us who you are unless you also contact us.

How we use your information

We use what you send us to answer your question, set up an estimate, plan and build your project and follow up with you about it. If you become a customer, we also use it for scheduling, invoices and any warranty or service calls afterward.

We use the automatically collected information to see which pages people find useful and to fix parts of the site that aren't working well.

We don't sell your personal information, and we don't share it with other businesses for their own marketing.

Cookies and site analytics

Cookies are small files your browser saves so a website can remember things between visits. This site may use them, along with analytics tools, to count visits and understand how people move through the pages.

You can block or delete cookies in your browser settings. The site will still work for reading about our services and contacting us, though some features may not behave quite the same.

Who we share it with

We share information only with the companies that help us run the site and the business, such as our website host, our form service and our analytics provider. They get what they need to do that job and nothing more.

We may also share information when the law requires it, to protect our rights or safety, or if the business changes hands, in which case the new owner would keep following this policy for what you've already given us.

How long we keep it

We keep estimate requests and messages as long as we need them to respond and to keep a record of what we discussed. For customers, we keep job records longer because they matter for warranty work, future repairs and our own tax and business records.

When we no longer need something, we delete it or remove the details that identify you.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. You can also tell us to stop contacting you at any time.

California residents may have additional rights under state law. We'll handle any request fairly, and we may need to confirm it's really you before we act on it, so nobody else can get at your information.

This site is meant for homeowners and isn't directed at children under 13, and we don't knowingly collect their information.

How we protect your information

We use reasonable safeguards to keep your information from being lost, misused or seen by people who shouldn't see it. No website or email system is completely secure, though, so please don't send payment card numbers or other sensitive details through the contact form.

Changes to this policy

We may update this policy when our tools or practices change. The newest version will always be the one posted on this page, so check back if you have questions about how something is handled.

How to raise a privacy concern

If you have a question about your information or want to make a request, call us at (626) 869-2042 or reach us through our contact page. Tell us what you'd like us to do, and we'll get back to you.

You can read more about who we are on our About page.